These general terms and conditions apply to all contracts which you conclude with us, the Nadja Shashe & Adugna Chalchessa Wayessa GbR - 'Kootkeet'.

Hereafter the 'Nadja Shashe & Adugna Chalchessa Wayessa GbR - 'Kootkeet'' is referred to as 'Kootkeet', this includes the following details:

Nadja Shashe & Adugna Chalchessa Wayessa GbR, 
Stolper Str. 21, 
16540 Hohen Neuendorf, 
+49 152 55 65 45 42,,
USt-IdNr: DE313628720.

Furthermore, in case of disputes between the Nadja Shashe & Adugna Chalchessa Wayessa GbR and it's customers/buyers, the legal interpretation and application of our terms and conditions will be made on the foundation of the original german text as provided on The text provided here is a mere translation. Disputes will get settled upon german law and within the german legal system, due to the fact that the Nadja Shashe & Adugna Chalchessa Wayessa GbR is a company registered in Germany. 


Delivery / price / shipping costs:

Read more here.

    Contract conclusion / corrections 

    The presentation of the articles is not a legally binding offer, but an invitation to you to submit a binding offer to us. This offer is available by letter, e-mail or in the online shop by inserting the desired articles into the virtual shopping cart (click on the button "add to cart") and dispatch the shopping cart (click on the "checkout" button) to make a binding order (offer). An effective contract takes place only when the payment has been send to Kootkeet by one of the offered payment methods and been accepted by Kootkeet. Kootkeet will confirm the recipient of the payment with an email. In addition Kootkeet will email you a confirmation of your submitted order. In addition you will receive a shipment notice when your order has been handed over to the carrier. 

    You can correct input errors before submitting your order using the technical resources provided in the onlineshop as well as the usual functions of your keyboard/ mouse. You can also cancel the operation at any time by closing the browser window. Input errors can no longer be corrected after the contract has taken place.

    Kootkeet reserves the right to refuse to accept payment for a transmitted order, if our marketing analysis indicates potential fraudulent behaviour by the buyer.

    Payment Methods

    PayPal Express

    You pay directly through PayPal, depending on PayPal you finish payment via your PayPal account or via other means of payment as offered by PayPal in the respective PayPal window. After finishing paying for your order, you will be redirected back to Kootkeet. PayPal will collect the actual invoice amount from you in terms of your agreement with PayPal. For further details, please refer to PayPal's terms and conditions:

    Reservation of property rights

    The delivered goods remain the property of Kootkeet up to the complete payment.

    Revocation Policy

    Read more here.

    Implied warranty

    The statutory warranty regulations of Germany apply. In case of warranty or if you have any questions regarding warranty on our products, please contact us: Nadja Shashe & Adugna Chalchessa Wayessa GbR - 'Kootkeet', Stolper Str. 21, 16540 Hohen Neuendorf, +49 152 55 65 45 42,

    Data Protection Policy

    Read more here.

    Complaints procedure / dispute settlement

    The EU Commission provides a platform for out-of-court disputes. It gives consumers the opportunity to resolve disputes related to their online ordering without the intervention of a court. The Dispute Settlement Platform is available at: Our e-mail address is:
    We try to make an effort to settle possible differences of opinion from our contracts with the buyer by mutual agreement. In addition, we are not obliged to participate in a conciliation procedure and unfortunately may refuse to offer our buyers participation of Kootkeet in such a procedure. This of course depends on the circumstances.